You like a jewellery for 2 years and then want to upgrade to a bigger stone or some other design? You can simply exchange it. Making prices of the original order will be deducted, however.
Steps to Exchange:
Step 1: Raise a request by clicking on this link.
Step 2: We will raise a pickup request through our insurer delivery partner. This will take 2 business days.
Step 3: Once the package is picked up, it will take 5 business days to deliver
Step 4: A quality check is done on the product.
Step 5: After passing the quality check a discount code will be created on your registered email address. You need to use the code for the new order.
Step 6: Choose a product from the website
Step 7: Add the discount code which checking out.
Step 8: Get your new order in 15 business days.
This whole process takes approximately a month. We appreciate your patience throughout the process.